Case Study
Off-Grid Electric Tanzania (Energy Distribution & Service)
Off-Grid Electric Tanzania transformed from high operational costs, volatile unit economics, and high default rates into a streamlined, bankable EaaS model capable of attracting institutional financing by adopting ZOLAi Agentic Energy-as-a-Service.
Off-Grid Electric Tanzania transformed from high operational costs, volatile unit economics, and high default rates into a streamlined, bankable EaaS model capable of attracting institutional financing by adopting ZOLAi Agentic Energy-as-a-Service.
Off-Grid Electric Tanzania transformed from high operational costs, volatile unit economics, and high default rates into a streamlined, bankable EaaS model capable of attracting institutional financing by adopting ZOLAi Agentic Energy-as-a-Service.
Revenue Model Shift
Revenue Model Shift
Transitioned from one-time hardware distribution sales to monthly recurring revenue, allowing deeper market penetration and higher financial returns.
Transitioned from one-time hardware distribution sales to monthly recurring revenue, allowing deeper market penetration and higher financial returns.
ROI Improvement
ROI Improvement
Achieved a significant jump in ROI, moving from legacy distribution to the new Energy-as-a-Service approach.
Achieved a significant jump in ROI, moving from legacy distribution to the new Energy-as-a-Service approach.
Integrated Service
Integrated Service
ZOLA iNTELLIGENCE enabled a shift from simple sales to comprehensive energy services, combining financing and reliable affordable energy..
ZOLA iNTELLIGENCE enabled a shift from simple sales to comprehensive energy services, combining financing and reliable affordable energy..
+30
+30
Net Promoter Score Increase
Net Promoter Score Increase
8x
8x
TAM Growth
TAM Growth
-38%
-38%
Cost of Operations
Cost of Operations
+50%
+50%
Payment Rates
Payment Rates
>25%
>25%
Project ROI
Project ROI
ZOLAi Expanded TAM via scalable EaaS for every Home, Business, and Corner of the Community
ZOLAi Expanded TAM via scalable EaaS for every Home, Business, and Corner of the Community
ZOLAi Expanded TAM via scalable EaaS for every Home, Business, and Corner of the Community
$1B → $8.4B
$1B → $8.4B
Addressable Market Expansion
Addressable Market Expansion
3M → 14.4M
3M → 14.4M
Reachable Facilities
Reachable Facilities
ZOLAi Agentic EaaS Platform Boosts Productivity and Removes Friction
ZOLAi Agentic EaaS Platform Boosts Productivity and Removes Friction
ZOLAi Agentic EaaS Platform Boosts Productivity and Removes Friction
Zi Growth Agent
Zi Growth Agent
Lead to Order Conversion
Lead to Order Conversion
4x Faster
4x Faster
AI Lead Agent & Guided Selling to Optimize Sales Velocity.
AI Lead Agent & Guided Selling to Optimize Sales Velocity.
Zi Finance Agent
Zi Finance Agent
Credit Underwriting
Credit Underwriting
50% Faster with High Accuracy
50% Faster with High Accuracy
AI underwriting built on 10+ yrs data.
AI underwriting built on 10+ yrs data.
Zi Fleet Agent
Zi Fleet Agent
Call Resolution
Call Resolution
98% Calls Resolved Remotely
98% Calls Resolved Remotely
AI guided service leveraging telemetry, payment data, and remote servicing.
AI guided service leveraging telemetry, payment data, and remote servicing.
21% → 15%
21% → 15%
Cost of Sales
Cost of Sales
23% → 12%
23% → 12%
Default Rate
Default Rate
73% → 80%
73% → 80%
First Call Resolution
First Call Resolution
ZOLAi Delivers Financeable, High-Return Energy Assets in Emerging Markets
ZOLAi Delivers Financeable, High-Return Energy Assets in Emerging Markets
ZOLAi Delivers Financeable, High-Return Energy Assets in Emerging Markets
Agentic AI Workflows
Agentic AI Workflows
Operational Transformation
Operational Transformation
38% Lower Costs
38% Lower Costs
Turbocharge manual Sales, Credit Underwriting, and Fleet management processes.
Turbocharge manual Sales, Credit Underwriting, and Fleet management processes.
Customer Sentiment
Customer Sentiment
Customer Satisfaction & Experience
Customer Satisfaction & Experience
+45 → +75 NPS
+45 → +75 NPS
Faster service resolution and reliable energy delivery drive exceptional customer loyalty and trust.
Faster service resolution and reliable energy delivery drive exceptional customer loyalty and trust.
Rapid ROI Growth
Rapid ROI Growth
Financial Scale & Returns
Financial Scale & Returns
-2% → >25%
-2% → >25%
AI guided service leveraging telemetry, payment data, and remote servicing.
AI guided service leveraging telemetry, payment data, and remote servicing.